
Description
In everyday interactions, people often share personal struggles unexpectedly. The Incidental Counsellor course equips individuals with the skills to provide supportive, empathetic responses in these moments. While not a substitute for professional counselling, this training empowers participants with communication techniques, active listening, and self-awareness strategies to create a safe and understanding space. Learn how to manage biases, enhance empathy, and develop key counselling skills to offer immediate comfort and support when it’s needed most.
Objectives
This course covers:
- Effective Communication Skills
- Empathy in Supportive Conversations
- Self-Reflection and Bias Awareness
- Practical Counselling Techniques
- Real-World Scenario Applications
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
Learning credits
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