
Description
In aged care, it’s not just about physical support — it’s about making people feel seen, heard, and safe. This online course empowers care workers to recognise early signs of psychological distress, respond with empathy, and confidently support older people experiencing anxiety, depression, loneliness, or suicidal thoughts. Learn practical strategies to protect mental wellbeing, promote dignity, and create a safe, connected environment where older people can thrive.
This course has been mapped to the Aged Care Quality Standards: 5.5.5 & 7.1.3
Objectives
This online course covers:
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Understanding psychological safety and mental wellbeing in aged care
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Recognising signs of mental health concerns (e.g., depression, anxiety, suicide risk)
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Key statistics and risk factors affecting older people (e.g., loneliness, loss, stigma)
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Strategies to support psychological safety
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Documenting and reporting observations to ensure ongoing care
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Promoting access to appropriate mental health treatment
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Following organisational policies and scope of practice
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Encouraging a normalised approach to seeking help
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Knowing when and how to escalate concerns (e.g., Lifeline, 000 in emergencies)
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
Learning credits
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