Family, carers and the older person

Content
3 modules
Course length
45 mins
Instructor
Essential Skills
Released
09 May 2025
Price
$46.50 AUD

Description

This online course equips aged care workers with the knowledge and skills to build strong, respectful relationships with families and carers. Learn how to recognise carer stress, manage complex dynamics, uphold legal and ethical responsibilities, and promote person-centred care through effective communication and collaboration. Enhance your ability to support the whole care network — not just the individual.

 

This course has been mapped to the Aged Care Quality Standards: 1.2.2, 3.2.6 & 3.3.3

Objectives

This course covers:

  • Understanding the different types of carers and their roles in aged care

  • Legal and ethical responsibilities when working with carers, including privacy and consent

  • Recognising and respecting the relationship between the older person, their family, and carers

  • Identifying signs of carer stress and understanding common stressors

  • The importance of collaboration and communication with carers in care planning

  • Managing complex family dynamics and avoiding assumptions

  • Addressing conflict constructively and professionally

  • Involving carers in decision-making according to the older person’s wishes

  • Acknowledging the impact of power and privilege in care relationships

  • Providing holistic, person-centred care that includes support for carers and families

Certificate

By completing/passing this course, you will attain the certificate Certificate of Completion

Learning credits

CPD
1.0

Badges

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value') }}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved_for_selected_score_and_over')}}

{{ vm.percentage_badges[vm.selected_badge].greater_than_or_equal }}%

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value')}}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved') }}

{{ vm.helper.t('lup.gamification.learning_awards.on_course_completion') }}
1.
Welcome to Essential Skills
{{ vm.helper.t('reports.module') }}
2.
Family, carers and the older person Content
{{ vm.helper.t('courses.scorm') }}
3.
Knowledge Test
{{ vm.helper.t('courses.exam') }}

Shopping Cart

Your cart is empty