Description
In the community services sector, strong professional boundaries are essential to building respectful, ethical, and effective relationships with the people you support. This interactive online course explores real-life scenarios and provides practical strategies to help you recognise, set, and maintain healthy boundaries in your role.
You’ll gain a clear understanding of personal vs professional relationships, ethical decision-making, duty of care, and how to navigate challenges such as over-involvement, confidentiality, gifts, and conflicts of interest. Whether you're new to the sector or looking to refresh your knowledge, this course equips you with the skills to protect yourself and those you support.
Objectives
This course covers:
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Understand the difference between personal and professional boundaries
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Recognise the ethical responsibilities of community services workers
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Identify signs of over-involvement, under-involvement, and boundary violations
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Explore real-world scenarios and the consequences of crossing boundaries
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Learn how to manage confidentiality, privacy, and duty of care appropriately
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Navigate complex situations involving gifts, favours, and conflicts of interest
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Develop practical strategies to maintain professionalism in challenging moments
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Build confidence in setting clear, respectful boundaries with clients and families
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
Learning credits
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