Incident Reporting

Content
3 modules
Course length
30 mins
Instructor
Essential Skills
Released
04 Jul 2025
Price
$33.50 AUD

Description

This online course empowers disability support workers with the knowledge and confidence to respond to, document, and learn from incidents in line with organisational requirements. Learn the difference between incidents and near misses, what should (and shouldn’t) be reported, and how to write clear, objective reports that support safety, accountability, and continuous improvement.

Objectives

This course covers:

  • Understand what constitutes an incident, near miss, and reportable event

  • Follow step-by-step procedures for timely and accurate reporting

  • Develop skills to write clear, objective, and factual reports

  • Know the roles and responsibilities of all team members

  • Recognise the importance of reporting in safeguarding people

  • Promote a no-blame culture that encourages learning and improvement

  • Understand how reporting supports continuous service quality and compliance

Certificate

By completing/passing this course, you will attain the certificate Certificate of Completion

Learning credits

CPD
0.5

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1.
Welcome to Essential Skills
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2.
Incident Reporting Content
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3.
Knowledge Test
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