Quality Online Training for the Community Services Sector

This essential online course equips aged care workers with the skills to recognise, respond to, and escalate concerns when an older person shows signs of deterioration. Learn how to identify early and late warning signs, use structured assessments like A–G and DRSABCDE, communicate clearly using ISBAR, and document observations effectively. Aligned with Aged Care Quality Standards, this training supports timely, person-centred intervention that can make all the difference in critical moments.   This course has been mapped to the Aged Care Quality Standards: 3.1.5, 3.2.5, 3.3.3, 5.4.3, 5.4.4, 5.4.5 & 5.6.1 Read more

The course covers the basic anatomy and physiology of swallowing and provides a detailed understanding of dysphagia, including the causes and challenges of severe dysphagia. You’ll learn the importance of individualised mealtime plans, the risks associated with dysphagia, and how to implement emergency interventions when necessary. The course also explores the balance between dignity of risk and duty of care, ensuring that you provide compassionate and informed support to those with complex swallowing difficulties. Read more

This course explores the importance of sexual autonomy for older people in aged care, with a focus on the updated Aged Care Quality Standards. Participants will delve into topics such as intimacy and sexuality, emphasising the rights of older individuals to express themselves freely and without judgment. The course addresses sensitive issues, including sexuality, dementia, and consent, offering insights into navigating these complex areas ethically and compassionately. Learners will also gain practical strategies for supporting the rights of older people in a non-judgmental manner, fostering dignity, respect, and inclusivity within aged care settings.   This course has been mapped to the Aged Care Quality Standards: 1.1.3, 2.1.5 & 7.1.6 Read more

Develop essential skills in stoma care with this course designed for disability support workers. Gain an understanding of the basic anatomy and physiology of the elimination system, as well as the different types of intestinal stomas and urostomies. The course covers comprehensive stoma care, including infection control, understanding ostomy systems, and managing the risks associated with stomas. You'll also learn the importance of monitoring and reporting changes, along with the legal considerations necessary to ensure safe and effective care. Equip yourself with the knowledge and confidence to provide high-quality support to individuals with stomas. Read more

This comprehensive Subcutaneous Injections course is designed to equip disability support workers with the essential skills to administer subcutaneous medications safely and effectively. The course covers common conditions requiring subcutaneous medications, techniques and equipment, and crucial aspects of risk management and safe injection practices. You'll also learn about infection control specific to injections, medication checking, and recording requirements. Additionally, the course addresses how to monitor for adverse effects, overdose, and withdrawal, ensuring you can provide safe and compliant care to individuals requiring subcutaneous injections. Read more

This course provides disability support workers with comprehensive training in managing diabetes and administering subcutaneous injections safely. Participants will learn about subcutaneous techniques, risk management, and infection control in the context of injections. The course also covers the physiology of diabetes mellitus, the roles of insulin and glucagon, and the differences between Type I and Type II diabetes. Key topics include managing hyperglycaemia and hypoglycaemia, understanding diabetic neuropathy, and effective planning and management strategies. Gain the skills and confidence to provide safe and effective support for individuals living with diabetes. Read more