Quality Online Training for the Community Services Sector

In the community services sector, strong professional boundaries are essential to building respectful, ethical, and effective relationships with the people you support. This interactive online course explores real-life scenarios and provides practical strategies to help you recognise, set, and maintain healthy boundaries in your role. You’ll gain a clear understanding of personal vs professional relationships, ethical decision-making, duty of care, and how to navigate challenges such as over-involvement, confidentiality, gifts, and conflicts of interest. Whether you're new to the sector or looking to refresh your knowledge, this course equips you with the skills to protect yourself and those you support. Read more

This course covers the physiology of diabetes mellitus, providing a clear understanding of the role of insulin and glucagon in the body. You'll explore the differences between Type I and Type II diabetes and learn effective strategies for management and planning. The course also delves into the identification and management of hyperglycaemia and hypoglycaemia, as well as the complications of diabetic neuropathy. Equip yourself with the knowledge and skills needed to provide informed, compassionate care to those living with diabetes. Read more

This course provides comprehensive training on creating and implementing effective mealtime management and enteral care plans. You'll learn best practices in food safety and risk management, along with strategies to prevent and respond to choking and dysphagia. The course also covers the importance of food texture modifications and proper positioning during meals, ensuring a safe and comfortable dining experience. Additionally, you'll gain an understanding of the legal considerations essential to providing compliant and person-centered care. Empower yourself to support individuals with complex dietary needs confidently and safely. Read more

This Medication Awareness course is designed to equip community services workers with the knowledge and skills to manage medications safely and effectively. The course covers common forms of medications, how they work, and how to assess their effectiveness. Participants will learn about various systems of delivery, the scope of practice, and accountability in medication management. The course also highlights potential risks, adverse reactions, side effects, and essential protocols for medication storage, administration, and distribution. Additionally, it covers procedures for reporting incidents and errors to ensure safety and compliance. Read more

The Mental Health Crisis Support course offers a comprehensive introduction to common diagnosed mental illnesses in Australia. It provides essential insights into the signs and symptoms of each condition, along with practical advice on supporting individuals facing emerging mental health issues or crises. This course serves as an excellent primer for those seeking to understand mental illness better, offering a solid starting point for individuals interested in enhancing their knowledge and skills in this area. Read more

This online course provides learners with essential knowledge and strategies to support mental health in the workplace. It begins with an overview of mental health and common mental health challenges, followed by an exploration of the impact a mentally unhealthy workplace can have on employees and organisations. Learners will examine workplace risk factors that can contribute to or exacerbate mental health issues and gain skills in recognising and responding to signs of mental ill-health in the workplace. The course also covers employer responsibilities for creating a safe and supportive work environment, while emphasising the importance of self-care for leaders to maintain their own wellbeing as they support their teams. Read more