Quality Online Training for the Community Services Sector

This online course provides essential knowledge and skills to ensure food safety when working with vulnerable people. Learners will explore the unique considerations of food preparation and handling for vulnerable individuals, including the risks associated with hazardous foods and contaminants. The course covers the development and implementation of a food safety program, as well as best practices and principles for maintaining high food safety standards. Additionally, learners will gain a clear understanding of their duty of care responsibilities, ensuring compliance with legal and ethical food safety obligations while prioritising the health and wellbeing of those in their care. Read more

This course covers the identification and management of common infections in vulnerable individuals and provides strategies for breaking the chain of infection. You will learn the importance of hand hygiene and the implementation of standard precautions to minimise the risk of infection. The course also addresses how to manage outbreaks and the critical role of accurate documentation in infection control practices. Equip yourself with the knowledge and skills needed to maintain a safe, healthy environment for those you support. Read more

Gain essential knowledge and skills to support individuals with disabilities effectively. This online course provides a comprehensive understanding of disability types, rights, etiquette, and best practices, including the National Disability Insurance Scheme (NDIS), mandatory reporting, and person-centred support approaches. Learn from industry experts and develop the confidence to create inclusive, respectful, and empowering environments for people with disabilities. Read more

This course covers the physiology of diabetes mellitus, providing a clear understanding of the role of insulin and glucagon in the body. You'll explore the differences between Type I and Type II diabetes and learn effective strategies for management and planning. The course also delves into the identification and management of hyperglycaemia and hypoglycaemia, as well as the complications of diabetic neuropathy. Equip yourself with the knowledge and skills needed to provide informed, compassionate care to those living with diabetes. Read more

This course provides comprehensive training on creating and implementing effective mealtime management and enteral care plans. You'll learn best practices in food safety and risk management, along with strategies to prevent and respond to choking and dysphagia. The course also covers the importance of food texture modifications and proper positioning during meals, ensuring a safe and comfortable dining experience. Additionally, you'll gain an understanding of the legal considerations essential to providing compliant and person-centered care. Empower yourself to support individuals with complex dietary needs confidently and safely. Read more

This Medication Awareness course is designed to equip community services workers with the knowledge and skills to manage medications safely and effectively. The course covers common forms of medications, how they work, and how to assess their effectiveness. Participants will learn about various systems of delivery, the scope of practice, and accountability in medication management. The course also highlights potential risks, adverse reactions, side effects, and essential protocols for medication storage, administration, and distribution. Additionally, it covers procedures for reporting incidents and errors to ensure safety and compliance. Read more