Quality Online Training for the Community Services Sector

Develop essential skills in stoma care with this course designed for disability support workers. Gain an understanding of the basic anatomy and physiology of the elimination system, as well as the different types of intestinal stomas and urostomies. The course covers comprehensive stoma care, including infection control, understanding ostomy systems, and managing the risks associated with stomas. You'll also learn the importance of monitoring and reporting changes, along with the legal considerations necessary to ensure safe and effective care. Equip yourself with the knowledge and confidence to provide high-quality support to individuals with stomas. Read more

This comprehensive Subcutaneous Injections course is designed to equip disability support workers with the essential skills to administer subcutaneous medications safely and effectively. The course covers common conditions requiring subcutaneous medications, techniques and equipment, and crucial aspects of risk management and safe injection practices. You'll also learn about infection control specific to injections, medication checking, and recording requirements. Additionally, the course addresses how to monitor for adverse effects, overdose, and withdrawal, ensuring you can provide safe and compliant care to individuals requiring subcutaneous injections. Read more

This course provides disability support workers with comprehensive training in managing diabetes and administering subcutaneous injections safely. Participants will learn about subcutaneous techniques, risk management, and infection control in the context of injections. The course also covers the physiology of diabetes mellitus, the roles of insulin and glucagon, and the differences between Type I and Type II diabetes. Key topics include managing hyperglycaemia and hypoglycaemia, understanding diabetic neuropathy, and effective planning and management strategies. Gain the skills and confidence to provide safe and effective support for individuals living with diabetes. Read more

This engaging online course empowers aged care workers to deliver safe, person-centred care to older people experiencing cognitive impairment, including dementia and delirium. Learn how to identify behavioural changes, mitigate clinical risks, respond safely to triggers, and work effectively within behaviour support plans. Aligned with Aged Care Quality Standards, the course also covers legal and ethical considerations around restrictive practices, shared decision-making, and collaborative care planning—ensuring quality care that puts the person first.   This course has been mapped to the Aged Care Quality Standards: 1.2.2, 3.2.5, 3.3.3 & 5.6.1 Read more

This engaging online course equips aged care workers with the knowledge and practical strategies to provide person-centred, trauma-aware, and culturally safe care for people living with dementia. Learn how to recognise early signs, communicate effectively, respond to behavioural changes, and work collaboratively with families to enhance wellbeing and dignity at every stage of the dementia journey.   This course has been mapped to the Aged Care Quality Standards: 1.1.2, 1.2.2, 3.2.6, 5.1.3 & 5.6.1 Read more

In aged care, it’s not just about physical support — it’s about making people feel seen, heard, and safe. This online course empowers care workers to recognise early signs of psychological distress, respond with empathy, and confidently support older people experiencing anxiety, depression, loneliness, or suicidal thoughts. Learn practical strategies to protect mental wellbeing, promote dignity, and create a safe, connected environment where older people can thrive.   This course has been mapped to the Aged Care Quality Standards: 5.5.5 & 7.1.3 Read more