Quality Online Training for the Community Services Sector

This essential online course empowers aged care workers to recognise and respond to psychosocial risks, build mentally healthy workplaces, and understand their rights and responsibilities under the Fair Work and WHS Acts. Learn practical strategies for managing stress, supporting your own wellbeing, and contributing to a psychologically safe and inclusive care environment. Because your mental health matters too.   This course has been mapped to the Aged Care Quality Standards: 2.2.2 & 2.8.2 Read more

In everyday interactions, people often share personal struggles unexpectedly. The Incidental Counsellor course equips individuals with the skills to provide supportive, empathetic responses in these moments. While not a substitute for professional counselling, this training empowers participants with communication techniques, active listening, and self-awareness strategies to create a safe and understanding space. Learn how to manage biases, enhance empathy, and develop key counselling skills to offer immediate comfort and support when it’s needed most. Read more

This Tracheostomy Care course provides disability support workers with the essential knowledge and skills to care for individuals with a tracheostomy. The course covers an overview of the respiratory system, tracheostomy components, and the necessary equipment for effective care. Participants will learn about tracheostomy management, including how to follow the healthcare plan and meet NDIS Practice Standards. The course also addresses potential complications, infection control protocols, and the legal considerations involved in providing safe and competent tracheostomy care. Equip yourself with the confidence to support individuals with complex respiratory needs. Read more

This online course empowers aged care professionals to deliver culturally safe, trauma-aware, and healing-informed care to Aboriginal and Torres Strait Islander Elders. Rooted in respect, truth-telling, and deep cultural understanding, the training explores the ongoing impacts of colonisation, intergenerational trauma, and the unique experiences of the Stolen Generations. Participants will develop a profound appreciation for cultural competence, learn how to recognise trauma-related behaviours, and apply strategies that foster trust, dignity, and cultural autonomy in care settings. Designed to align with Aged Care Quality Standards and promote inclusive, person-centred care, this course is essential for anyone supporting First Nations Peoples in aged care or health environments.   This course has been mapped to the Aged Care Quality Standards: 1.1.2, 2.1.5, 2.1.6, 2.2.2 & 5.1.3 Read more

In this course, you will explore the critical role of the skin in wound healing and gain insights into effective infection control and prevention strategies. You will learn to identify various wound types, including acute and chronic wounds, and understand the principles of moist wound healing. Additionally, the course will cover the factors that influence healing, the importance of accurate documentation, and the legal considerations associated with wound care. Join us to enhance your knowledge and skills in this essential aspect of healthcare. Read more

This Ventilation Support course provides disability support workers with essential knowledge and skills to assist individuals requiring mechanical ventilation. The course covers key topics, including the respiratory system and respiratory failure, as well as an understanding of ventilator parameters and how to monitor them. You will learn to recognize the need for suctioning and follow infection control protocols to ensure the safety of those in your care. Additionally, the course covers the health care plan, NDIS Practice Standards, and legal considerations, ensuring you are equipped to provide safe, compliant, and person-centered support. Read more