Quality Online Training for the Community Services Sector

Gain essential knowledge and skills to support individuals with disabilities effectively. This online course provides a comprehensive understanding of disability types, rights, etiquette, and best practices, including the National Disability Insurance Scheme (NDIS), mandatory reporting, and person-centred support approaches. Learn from industry experts and develop the confidence to create inclusive, respectful, and empowering environments for people with disabilities. Read more

Discover the Power of Trauma-Informed Care. This online course builds your awareness, confidence, and practical skills in supporting individuals impacted by trauma. This training explores how trauma affects the brain, body, and behaviour—while offering real-world strategies to create safe, empowering environments. Learn how to apply the principles of Trauma-Informed Care across diverse settings and better support Aboriginal and Torres Strait Islander peoples, people with disabilities, children, veterans, LGBTIQ+SB communities, and more. Whether you're in health, education, or community services, this session is essential for anyone working with individuals. Read more

In the community services sector, strong professional boundaries are essential to building respectful, ethical, and effective relationships with the people you support. This interactive online course explores real-life scenarios and provides practical strategies to help you recognise, set, and maintain healthy boundaries in your role. You’ll gain a clear understanding of personal vs professional relationships, ethical decision-making, duty of care, and how to navigate challenges such as over-involvement, confidentiality, gifts, and conflicts of interest. Whether you're new to the sector or looking to refresh your knowledge, this course equips you with the skills to protect yourself and those you support. Read more

This course covers the physiology of diabetes mellitus, providing a clear understanding of the role of insulin and glucagon in the body. You'll explore the differences between Type I and Type II diabetes and learn effective strategies for management and planning. The course also delves into the identification and management of hyperglycaemia and hypoglycaemia, as well as the complications of diabetic neuropathy. Equip yourself with the knowledge and skills needed to provide informed, compassionate care to those living with diabetes. Read more

This course provides comprehensive training on creating and implementing effective mealtime management and enteral care plans. You'll learn best practices in food safety and risk management, along with strategies to prevent and respond to choking and dysphagia. The course also covers the importance of food texture modifications and proper positioning during meals, ensuring a safe and comfortable dining experience. Additionally, you'll gain an understanding of the legal considerations essential to providing compliant and person-centered care. Empower yourself to support individuals with complex dietary needs confidently and safely. Read more

This Medication Awareness course is designed to equip community services workers with the knowledge and skills to manage medications safely and effectively. The course covers common forms of medications, how they work, and how to assess their effectiveness. Participants will learn about various systems of delivery, the scope of practice, and accountability in medication management. The course also highlights potential risks, adverse reactions, side effects, and essential protocols for medication storage, administration, and distribution. Additionally, it covers procedures for reporting incidents and errors to ensure safety and compliance. Read more