Quality Online Training for the Community Services Sector

This online course empowers aged care workers to identify, assess, and reduce falls risks for older people through practical, person-centred strategies. Learn how to recognise physical, cognitive, medical, and environmental risk factors, respond effectively to incidents, and support safe mobility and recovery. Aligned with Aged Care Quality Standards, the course covers early intervention, observation skills, documentation, and post-falls care - ensuring dignity, safety, and quality of life for every individual in your care.   This course has been mapped to the Aged Care Quality Standards: 3.1.5, 3.2.5, 3.3.3, 5.4.3, 5.4.4 & 5.5.3 Read more

This course equips disability support workers with the knowledge and skills to prevent falls among participants. You will learn why falls are a significant concern in care settings, how to recognise the risk of falls, and the various factors that contribute to fall risks, such as mobility, environment, and health conditions. The course covers falls risk assessment procedures and emphasizes the critical role support workers play in implementing effective falls prevention strategies. Read more

This online course equips aged care workers with the knowledge and skills to build strong, respectful relationships with families and carers. Learn how to recognise carer stress, manage complex dynamics, uphold legal and ethical responsibilities, and promote person-centred care through effective communication and collaboration. Enhance your ability to support the whole care network — not just the individual.   This course has been mapped to the Aged Care Quality Standards: 1.2.2, 3.2.6 & 3.3.3 Read more

This online course provides essential knowledge and skills to ensure food safety when working with vulnerable people. Learners will explore the unique considerations of food preparation and handling for vulnerable individuals, including the risks associated with hazardous foods and contaminants. The course covers the development and implementation of a food safety program, as well as best practices and principles for maintaining high food safety standards. Additionally, learners will gain a clear understanding of their duty of care responsibilities, ensuring compliance with legal and ethical food safety obligations while prioritising the health and wellbeing of those in their care. Read more

This online course provides essential knowledge and skills to ensure food safety when working with vulnerable people in an aged care setting. Learners will explore the unique considerations of food preparation and handling for vulnerable individuals, including the risks associated with hazardous foods and contaminants. The course covers the development and implementation of a food safety program, as well as best practices and principles for maintaining high food safety standards. Additionally, learners will gain a clear understanding of their duty of care responsibilities, ensuring compliance with legal and ethical food safety obligations while prioritising the health and wellbeing of those in their care. Read more

This online course empowers disability support workers with the knowledge and confidence to respond to, document, and learn from incidents in line with organisational requirements. Learn the difference between incidents and near misses, what should (and shouldn’t) be reported, and how to write clear, objective reports that support safety, accountability, and continuous improvement. Read more