Quality Online Training for the Community Services Sector

The Mental Health Crisis Support course offers a comprehensive introduction to common diagnosed mental illnesses in Australia. It provides essential insights into the signs and symptoms of each condition, along with practical advice on supporting individuals facing emerging mental health issues or crises. This course serves as an excellent primer for those seeking to understand mental illness better, offering a solid starting point for individuals interested in enhancing their knowledge and skills in this area. Read more

This course is designed to help workers understand and support mental health in the workplace. Participants will learn about common mental health issues, recognise the characteristics of a mentally healthy workplace, and understand their rights and responsibilities regarding mental health. The course also covers how to engage in careful, supportive conversations about mental health, including guidance on disclosure. With a focus on self-care, this training equips workers to maintain their own well-being while fostering a positive, supportive work environment. Read more

This course provides critical insights into the abuse of people with disabilities, emphasizing the legal and ethical considerations involved in safeguarding their rights. You will learn about reportable incidents, critical incident reporting, and the roles and responsibilities of both providers and workers. Additionally, the course covers how to effectively respond to disclosures of abuse or neglect, ensuring that you are prepared to take appropriate action. Empower yourself with the knowledge and skills needed to uphold the highest standards of care and protection within the NDIS framework. Read more

The course covers the basics of the respiratory and cardiac systems, focusing on gas exchange and common conditions that require oxygen therapy. You’ll learn about home oxygen therapy, including the use of oxygen concentrators, cylinders, and other equipment, while understanding critical oxygen safety protocols. The course also addresses potential complications of oxygen therapy, plans and prescriptions for oxygen management, and the relevant legal considerations. Additionally, the course aligns with NDIS Practice Standards, ensuring you are prepared to deliver high-quality care in line with regulatory requirements. Read more

This course provides a comprehensive understanding of delirium, focusing on identifying risk factors and recognising early signs and symptoms. Participants will explore the different types of delirium, gaining insight into their unique characteristics and how they manifest. The course delves into the processes for diagnosing and treating delirium effectively, equipping learners with the knowledge to support individuals experiencing this condition. Practical strategies for care and management are discussed, alongside an overview of the potential outcomes of delirium and the importance of timely intervention to improve quality of life and recovery prospects. Read more

The course covers the basic anatomy and physiology of swallowing and provides a detailed understanding of dysphagia, including the causes and challenges of severe dysphagia. You’ll learn the importance of individualised mealtime plans, the risks associated with dysphagia, and how to implement emergency interventions when necessary. The course also explores the balance between dignity of risk and duty of care, ensuring that you provide compassionate and informed support to those with complex swallowing difficulties. Read more