Quality Online Training for the Community Services Sector

This online course equips aged care workers with the knowledge and skills to build strong, respectful relationships with families and carers. Learn how to recognise carer stress, manage complex dynamics, uphold legal and ethical responsibilities, and promote person-centred care through effective communication and collaboration. Enhance your ability to support the whole care network — not just the individual.   This course has been mapped to the Aged Care Quality Standards: 1.2.2, 3.2.6 & 3.3.3 Read more

This online course provides essential knowledge and skills to ensure food safety when working with vulnerable people. Learners will explore the unique considerations of food preparation and handling for vulnerable individuals, including the risks associated with hazardous foods and contaminants. The course covers the development and implementation of a food safety program, as well as best practices and principles for maintaining high food safety standards. Additionally, learners will gain a clear understanding of their duty of care responsibilities, ensuring compliance with legal and ethical food safety obligations while prioritising the health and wellbeing of those in their care. Read more

This online course provides essential knowledge and skills to ensure food safety when working with vulnerable people in an aged care setting. Learners will explore the unique considerations of food preparation and handling for vulnerable individuals, including the risks associated with hazardous foods and contaminants. The course covers the development and implementation of a food safety program, as well as best practices and principles for maintaining high food safety standards. Additionally, learners will gain a clear understanding of their duty of care responsibilities, ensuring compliance with legal and ethical food safety obligations while prioritising the health and wellbeing of those in their care. Read more

This online course empowers disability support workers with the knowledge and confidence to respond to, document, and learn from incidents in line with organisational requirements. Learn the difference between incidents and near misses, what should (and shouldn’t) be reported, and how to write clear, objective reports that support safety, accountability, and continuous improvement. Read more

This course covers the identification and management of common infections in vulnerable individuals and provides strategies for breaking the chain of infection. You will learn the importance of hand hygiene and the implementation of standard precautions to minimise the risk of infection. The course also addresses how to manage outbreaks and the critical role of accurate documentation in infection control practices. Equip yourself with the knowledge and skills needed to maintain a safe, healthy environment for those you support. Read more

Protecting vulnerable older Australians begins with strong infection prevention and control. This online course is designed specifically for aged care workers to strengthen their knowledge and skills in keeping residents, colleagues and themselves safe. Drawing on best practice, WHS responsibilities and government guidance, the course transforms complex infection control principles into clear, practical actions for daily care. Read more