Quality Online Training for the Community Services Sector

This online course supports community services support workers to build the knowledge, awareness and practical skills needed to provide culturally safe, trauma-aware and respectful care. The course explores culture, cultural safety, awareness, sensitivity and competence, alongside the impacts of colonisation, intergenerational trauma and the Stolen Generations. Helping workers understand how history and lived experience can influence behaviour, communication and engagement with services. Participants gain practical guidance on culturally safe practices, appropriate language, consent, privacy and respectful approaches to care, enabling them to support Aboriginal and Torres Strait Islander peoples in a way that promotes dignity, trust, self-determination and positive outcomes in community services settings. Read more

Gain foundational knowledge about Acquired Brain Injury (ABI), starting with an overview of brain basics and the various causes and severity of these injuries. Understand the profound impact ABI can have on individuals' lives and explore the rehabilitation processes that support recovery and adaptation. Learn about the goals of support and the pivotal role you play in facilitating effective care and enhancing the quality of life for those affected by ABI. Through this course, you'll be equipped with the skills and insights needed to provide compassionate and informed support to individuals with ABI. Read more

This comprehensive course equips disability support workers with essential knowledge and skills to effectively support clients with asthma. Participants will learn about the basic anatomy and physiology of the respiratory system, understand what asthma is, and explore the different types of asthma. The course covers strategies for asthma management, including the use of medications and emergency support techniques. Legal considerations are also addressed to ensure safe and compliant care. Read more

This course provides disability support workers with essential knowledge and skills to manage wound care effectively. Topics include understanding pressure injuries, the use of equipment in wound care, and performing basic wound assessments. Participants will learn about different dressing types, managing lymphoedema, and the importance of monitoring wounds and reporting concerns. The course also covers relevant legal considerations to ensure safe and compliant care. Equip yourself with the confidence to support individuals with basic wound care needs in your role. Read more

This course provides workers with essential knowledge on identifying and understanding bullying, harassment, and discrimination in the workplace. Participants will explore what constitutes inappropriate behavior, the impacts on individuals and workplace culture, and how to effectively report incidents. The course also covers workers' rights and responsibilities under relevant legislation, ensuring a safe, respectful, and inclusive environment. By the end of the course, participants will be empowered to recognise and address issues, helping to create a positive and supportive workplace. Read more

This course provides a thorough understanding of the basics of anatomy and physiology related to catheter use. You'll learn about different catheter types and their functions, as well as the indications for urinary catheters. The course emphasizes the importance of infection control and proper techniques for catheter bag drainage and changes. Additionally, you'll gain knowledge on skin care, key observations to act on, and the critical aspects of documentation and legal responsibilities. Equip yourself with the knowledge and confidence to provide safe, effective catheter care to those in your support. Read more